Privacy Policy

Introduction

TranslatorDarija is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and mobile application.

Scope of This Policy

This Privacy Policy applies to all services offered by TranslatorDarija, including:

• Website: https://translatordarija.com
• Mobile Application: TranslatorDarija available on iOS and Android

Information We Collect

Personal Information

• Account Information: Name, email address, username, and password when you create an account
• Subscription Information: Payment details, subscription tier (Free, Basic, Pro), and billing history
• Payment Information: Payment data is processed securely through Stripe. We do not store your full credit card details

Usage Data

• Translation Data: Text you input for translation, translation results, and language preferences
• Audio Recordings: Voice recordings for pronunciation practice and speech recognition (processed by OpenAI)
• Practice Data: Your responses to exercises, flashcard progress, and quiz results
• Learning Progress: Your study history, achievements, and personalized learning patterns

Technical Data

• Device Information: Device type, operating system, browser type, and mobile app version
• Usage Analytics: Pages visited, features used, time spent, and interaction patterns
• Log Data: IP address, access times, and error logs for security and troubleshooting

How We Use Your Information

• Provide and improve translation services using AI technology (OpenAI GPT-4o and Google Gemini)
• Personalize your learning experience and track your progress
• Process payments and manage subscriptions securely through Stripe
• Send service updates, feature announcements, and promotional communications (you can opt out)
• Analyze usage patterns to improve our platform and develop new features
• Ensure platform security, prevent fraud, and comply with legal obligations

Third-Party Services

We partner with trusted service providers to deliver our services. These providers have access to your data only to perform specific tasks on our behalf:

Data Security

We implement industry-standard security measures to protect your information:

• All data transmission is encrypted using HTTPS/TLS protocols
• Passwords are hashed using secure bcrypt algorithms
• Database connections are encrypted and access is restricted
• Regular security audits and vulnerability assessments are conducted

Data Retention

We retain your information for as long as necessary to provide our services:

• Account data is kept while your account is active and for 90 days after deletion
• Translation history is stored for active Premium/Pro users; Free users have limited history storage
• Audio recordings for pronunciation practice are deleted after 30 days unless saved by the user
• Payment records are retained for 7 years to comply with tax and legal requirements

Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of all personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Data Portability: Export your translation history and learning data in a portable format
• Consent Withdrawal: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at privacy@translatordarija.com

Mobile Application Specific Information

App Permissions

• Microphone Access: Required for voice recording and pronunciation practice features
• Storage Access: Required to save downloaded books and audio files locally
• Network Access: Required to connect to our servers for translations and syncing data

Mobile Data Collection

• The mobile app collects the same data as the website, plus device-specific information
• App usage is tracked anonymously to improve performance and fix bugs
• Push notifications require device token registration (optional)

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for authentication, security, and basic functionality
• Functional Cookies: Remember your language preferences and settings
• Analytics Cookies: Help us understand usage patterns to improve our services (you can opt out)

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Morocco. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• privacy@translatordarija.com
• info@translatordarija.com
• Marrakech, Morocco